Responsible Gaming

Gambling involves risk and outcomes are based on chance. No strategy, system or pattern can guarantee a win. Past results do not influence future results, and a losing run does not make a win more likely. You should only gamble with money you can afford to lose after essential costs, financial commitments and everyday expenses have been covered.

Before you play, decide how much time and money you are comfortable spending. Treat this amount as an entertainment cost rather than an investment. Once your budget or time limit has been reached, stop playing. Do not increase your stake because you are trying to recover losses, and do not use gambling to manage stress, boredom, loneliness or other difficult feelings.

• Only gamble with your own money and never borrow money to play.
• Set a spending limit before you begin and avoid changing it while you are gambling.
• Keep gambling separate from money needed for rent, bills, food, savings or other essentials.
• Take regular breaks and avoid playing when tired, upset, stressed or under the influence of alcohol or drugs.
• Do not chase losses or assume that a win is due after a losing streak.
• Never gamble to impress someone, prove a point or recover money quickly.
• Keep your account details secure and do not allow other people to gamble using your account.

Gambling should be a personal choice. You should never feel pressured by another person to deposit, continue playing or increase your spending. If gambling stops feeling enjoyable, taking a break is a sensible and positive decision.

Planning ahead can make it easier to keep gambling within safe boundaries. Depending on the features available on your account, you may be able to use responsible gambling controls such as deposit limits, loss limits, wagering limits, session reminders, time-outs or account self-exclusion. These tools are designed to help you pause and reflect before your spending or play becomes difficult to manage.

Set a budget before playing

Choose a gambling budget for a specific period and record it if helpful. Consider both the amount you can spend and the length of time you intend to play. A budget should be based on disposable income, not credit, loans or money set aside for important needs. When the budget is used, do not add more funds simply because you have not achieved the result you wanted.

Use breaks and time-outs

A short break can help you review your behaviour and decide whether you still want to continue. A longer time-out may be useful if you notice that you are playing more often, spending more than planned or finding it hard to stop. During a break, remove gambling applications or bookmarks, avoid gambling-related content and spend time on other activities.

Consider self-exclusion

Self-exclusion is a stronger measure for people who want to stop gambling for a defined period or longer. If you request self-exclusion, follow the instructions provided through the relevant account or support process. Do not attempt to open another account or use another person's account during an exclusion period. If you think you may be at risk, self-exclusion can be an important step towards regaining control.

Account controls are most effective when used honestly and consistently. They are not a substitute for professional support, and they may not prevent gambling through every website, venue or service. If you are concerned about your gambling, consider using more than one protective measure and speak with an appropriately qualified support service.

Problem gambling can affect anyone, regardless of age, income, experience or background. It may develop gradually, and some people hide their gambling from family, friends or colleagues. Recognising changes early can make it easier to take action. Ask yourself whether any of the following statements apply to you:

• You gamble for longer or spend more than you originally intended.
• You think about gambling frequently or feel restless when you cannot play.
• You chase losses by returning to gamble more in an attempt to win back money.
• You hide, minimise or misrepresent how much time or money you spend gambling.
• You borrow money, sell possessions or miss bills because of gambling.
• You feel worried, guilty, ashamed, irritable or distressed after gambling.
• You continue gambling despite problems at home, work, study or in your relationships.
• You have tried to stop or cut down but have been unable to do so.
• You use gambling as an escape from anxiety, depression, stress or other problems.
• Someone close to you has expressed concern about your gambling.

One sign does not automatically mean that you have a gambling problem, but several signs should be taken seriously. Stop gambling and seek support if your gambling is affecting your finances, health, relationships or daily responsibilities. You do not need to wait until the situation becomes severe before asking for help.

If gambling is affecting someone close to you

If you are worried about a family member, friend or colleague, approach the conversation calmly and without judgement. Explain what you have noticed, listen to their concerns and encourage them to seek professional support. Avoid lending money to cover gambling losses or taking responsibility for managing their gambling. If there is immediate risk to anyone's safety, contact emergency services or seek urgent assistance.

Support is available for people who are concerned about their own gambling and for people affected by someone else's gambling. Australian gambling support services can provide confidential information, counselling, financial guidance and practical help with making a plan to stop or reduce gambling. Services may be available by telephone, online or in person, depending on your location and circumstances.

You can also speak with a general practitioner, mental health professional, financial counsellor or trusted person. A healthcare professional can help you understand the emotional or financial effects of gambling and refer you to suitable services. If debt or money concerns are involved, independent financial counselling may help you review your obligations and create a realistic plan.

1. Stop gambling and take a break from gambling websites, applications and venues.
2. Secure access to money by reviewing payment methods, banking settings and account access.
3. Write down your gambling activity, including deposits, losses, time spent and reasons for playing.
4. Tell a trusted person what is happening so you are not managing the situation alone.
5. Contact an Australian gambling support service or qualified professional for confidential advice.
6. Use available limits, time-outs or self-exclusion options and follow the instructions carefully.
7. Seek urgent help if gambling has contributed to thoughts of self-harm, threats, violence or another immediate safety concern.

King Johnnie Casino encourages players to make use of responsible gambling information and account controls whenever they are needed. If you have questions about the responsible gambling features available on your account, use the support options provided on the website. We may ask for information needed to protect your account or to help apply an appropriate restriction.

You must meet the applicable minimum legal age and any other eligibility requirements before using gambling services. Keep your personal information accurate, follow the applicable account rules and do not permit minors to access your account. Responsible gambling is a shared responsibility, and taking action early is one of the most effective ways to keep gambling safe and manageable.